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Selected work / DCL Healthcare

Making a healthcare
directory useful.

Health Village Esher: connecting practitioner information, condition content and patient journeys in a live WordPress implementation.

Health Village Esher’s practitioner directory as captured on 8 October 2026.

Live directory, captured 8 October 2026. The implementation continues to evolve.

The problem

Information needs
relationships.

A directory needs more than a collection of biographies. People may start with a condition, a type of practitioner or a specific service. The information needs enough structure to connect those routes.

For Health Village Esher, DCL’s work brings practitioner information, condition pages and patient guides together. The aim is to make the route from a question to relevant information easier to follow.

What DCL contributed.

Research, development and content preparation within the existing WordPress website.

01 / INFORMATION

Research & structure.

AI-assisted research and preparation of practitioner information, with sources and review needs considered before publishing.

02 / PLATFORM

Reusable components.

Directory presentation, practitioner profiles and links between condition information and relevant services.

03 / CONTENT

Patient guides.

Educational pages and guides, including ADHD, menopause and wound care, prepared with human review responsibilities.

Explore the
actual journey.

The current site is the evidence of the implementation. Commercial and patient outcome measurement is a separate task; no uplift is claimed here.

Directory filtering and practitioner cards in the Health Village implementation.

The lesson
we take forward.

Useful platforms depend on clear source information, meaningful relationships and a review process that people can maintain. AI assists the preparation; the structure and the human decisions make it usable.

This approach can inform other directories and information-rich websites, with the requirements and review responsibilities adapted to each organisation.

Have a similar
information problem?

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